Facebook
WELCOME TO OUR BLOG
We're sharing knowledge in the areas which fascinate us the most
click
Aug.2024 09
Visualizzazioni: 830
Common Customer Issues and Solutions for Melors Marine Deck
introduzione
Discover effective solutions to common issues with Melors Marine Deck. Learn how to prevent color fading, product warping, and adhesive problems to ensure long-lasting performance and satisfaction with our top-quality marine deck products.
Dettagli

At Melors, we are dedicated to ensuring your satisfaction by providing top-quality Marine Deck products.
Despite our stringent quality control measures, customers may still face some challenges during use. To address these concerns, we have identified three common issues and provided effective solutions to help you make the most of your Marine Deck experience.



1.Bright Colors Fading Issue

Issue Description: Customers may notice that the bright colors of their Marine Deck fade after prolonged use.

Cause: Extended exposure to sunlight and seawater leads to natural fading of the material.



Solutions:

  • Protective Measures: We recommend using covers over the Marine Deck when the boat is not in use to minimize direct sunlight exposure and delay fading.
  • Maintenance: Regularly clean the deck with suitable cleaners to prevent salt and chemical buildup.
  • Color Protectant: Apply specialized color protectants to slow down the fading process. We offer related products and guides to ensure proper usage.

2. Product Warping Issue

Issue Description: Customers may find that the Marine Deck warps after being exposed to high temperatures or prolonged use.
Cause: High-temperature environments or improper installation can cause the material to warp.


Solutions:

  • Proper Installation: Provide detailed installation guides and video tutorials to ensure customers install the deck correctly. Avoid placing the deck in high-temperature or pressurized environments during installation.
  • Temperature Control: Advise customers to avoid direct exposure in extreme high-temperature environments by using shading devices.
  • After-sales Service: If the product experiences severe warping within reasonable usage conditions, we offer replacement services. Customers can contact our after-sales service department, and we will arrange for professional personnel to handle the issue promptly.

3. Adhesive Issues: Weak or Peeling Adhesive

Issue Description: Customers may experience the adhesive on the Marine Deck not being strong enough or peeling off.
Cause: Improper surface preparation before installation or aging adhesive can cause this issue.

Solutions:

  • Surface Preparation: Ensure the installation surface of the Marine Deck is clean, dry, and free of oil before installation. We provide surface cleaners and preparation advice to ensure the adhesive bonds securely.
  • High-Quality Adhesive: We use high-quality adhesive to ensure it does not peel under normal usage conditions. If customers encounter adhesive issues, they can contact our after-sales service department.
  • Reapplication: Provide specialized adhesive for customers to fix peeling issues themselves. We can also arrange for professional personnel to provide technical support and on-site services.

We are committed to providing you with excellent products and services. If you encounter any issues during use, please feel free to contact our after-sales service team.
We will do our best to resolve your issues and ensure your satisfaction with Melors Marine Deck products.

Website: marinedeckfactory.com
Email: [email protected]
Tel: +86-752-3553578
Cel: +86-13699812532
Address: Ruiji Industry Zone, Dongao Village,
                     Shatian Town, Huiyang District, Huizhou City,
                     Guangdong Province, China.

Leave a message
FirstName*
LastName*
Email*
Message
Company
Mobile/Whatsapp/iMessage:
Subject